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Need help? email eshop@visitoxfordshire.org and we will try & help. If your question regards Oxford Official Guided Walking Tour tickets then pleases email owtours@visitoxfordshire.org

  • Attraction Tickets

    If asked please state in the notes field at the checkout of your order if tickets are to be collected or posted.
    Tickets can be held for collection at the Visitor Information Centre, Broad Street, Oxford, or can be posted free of charge. Please allow time for delivery via Royal Mail.

    NOTE: some tickets are printable online and do not need collection or posting.

  • Official Guided Walking Tour Tickets

    Please print your ticket and check in at Oxford Visitor Information Centre(15-16 Broad Street, Oxford) 15 minutes before the start of the tour. The ticket will be registered under the cardholder's name. If you have any questions please email owtours@visitoxfordshire.org

  • Postage

    Subject to availability, Visit Oxfordshire &/or our fullfillers will endeavour to dispatch goods within 3 working days. However, if there are any unexpected delays, we will contact you by email or telephone. The prices quoted for our products do not include the delivery charge. When you add an item to your order, a delivery charge will be added automatically. You will always be able to see the total price of your order and delivery charges before you buy.
    If you have any questions please email eshop@visitoxfordshire.org

  • Minimum Credit Card Payment

    The minimum total payment we will accept by credit card is £5.00. Please ensure your order exceeds £4.99 including postage before you check out.

  • Types of payment card accepted

    We currently accept payment by Mastercard, Switch/UK Maestro, Visa & Visa Electron.

    We regret we are UNABLE to take payment by American Express or solo cards